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- Director of Forecasting
- Asurion - Nashville, Tennessee
- Information Tech / Computer
- Job Summary The Director of Forecasting will be responsible for forecasting call volume for all of Asurion-s call centers and ensuring they are optimally staffed at all times and all seasons through the use of advanced analytics. The call centers support in excess of 25 million calls per year, influenced by seasonality, market conditions, and operational or client program changes in a complex multi-client, multi-site and multi-language environment. This position will work integrally with the Workforce Management, Operations, Recruiting, Training, Change Management and Finance organizations to (see more)
- Manager, Statistical Analysis
- Asurion - Nashville, Tennessee
- Information Tech / Computer
- JOB PURPOSE: Over the last decade, Asurion has built an outstanding track record of growth as the industry leader in wireless handset protection. At the heart of this growth has been Asurion-s leading position in risk and fraud management for the wireless insurance space. This function is not only a key competitive advantage, but is also critical to the company-s overall financial performance. As a member of the risk (Program Management) team, this role will be responsible for driving the detailed statistical analysis of subscriber claims behavior. The insight from this analysis will be used (see more)
- TELEPHONY ARCHITECT:
- Logicsoft Inc - Nashville, Tennessee
- Construction & Trades
- 6 months + JOB SUMMARY Asurion is one of the largest and fastest growing subscriber-based businesses in North America. We serve millions of wireless customers worldwide and are the industry leader in Handset Insurance Services, Warranty Management and Equipment Maintenance Services, Debt Protection, Mobile Applications and Roadside Assistance Services. TELEPHONY ARCHITECT: The Telephony Architect is responsible for the development and deployment of telephony related technologies and standards within the Asurion global environment. This includes call center telephony applications and strategy, (see more)
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